Notifications

With EDB Postgres AI, you can opt to get specific types of notifications and receive both in-app and email notifications.

Different types of events are sent as notifications. Users with different roles can configure the preferences to receive these notifications in the in-app inbox, by email, or both. The notifications are categorized into the following preference sections:

• Account
• Organizations
• Projects

The notifications under the Account preference section are:

• New project role assigned to you
• Project role unassigned from you
• Personal access key is about to expire

The notifications under the Organizations preference section are:

• Payment method added (specific to organizations that opted for credit card payment option)
• Machine user API key is expiring

The notifications under the Projects preference section are:

• Upcoming cluster maintenance upgrade
• Successful cluster maintenance upgrade
• Failed cluster maintenance upgrade
• User invited to project
• Paused cluster will reactivate
• Paused cluster reactivated
• Cluster paused due to encryption key error
• Encryption key permission required to provision the cluster
• Failed third-party monitoring integration

Configuring notifications

The project owners/editors and organization owners/admins can configure the notifications for the events visible to them. They can choose if they want to receive notifications in the in-app inbox, by email, or both. They can also configure email notifications for their teams in their organization.

Project-level notifications are configured in the project.

Notification settings made by a user apply only to that user. If an email notification is enabled, the email is sent to the email address associated with the user's login.

Viewing notifications

Users in the following roles can view the notifications:

• Organization owners can view the organization notifications.
• Project owners/editors can view the project notifications.
• User can view their own account notifications.

For the user having multiple roles in EDB Postgres AI, each notification indicates the level and project it belongs to.

Select the bell at the top of your EDB Postgres AI console to view the in-app notifications. By selecting the bell, you can read the notification, mark it as unread, and archive it.

To view the email notifications, check the inbox of your configured email addresses.

Managing notifications

To manage the notifications:

1. Log in to the EDB Postgres AI console.
2. From the menu under your name in the top-right panel, select My Account.
3. Select the Notifications tab. Notifications are grouped by account, organizations, and projects available to you.
4. Scroll to the Account, Organization or Project section to view the events you wish to manage.
5. Select the right arrow next to the entity to expand the list of events.
6. For each notification you can:
   • Opt out or in to receiving the notification for a particular event by using the Opted-In toggle.
   • Customize the email and in-app notifications for the event by selecting the Customize Delivery Channel checkbox and then toggling the displayed Email and Inbox buttons.

• On this page
• Configuring notifications
• Viewing notifications
• Managing notifications